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    Refund and Cancellation Policy

    Last updated: July 24, 2026

    1. About This Policy

    This Refund and Cancellation Policy explains how Localsurance Inc. receives and reviews requests related to insurance enrollments and payments made through the Localsurance platform. Insurance products may also be subject to separate terms, conditions, and requirements established by the issuing carrier. Those applicable policy terms remain controlling.

    2. Requesting a Cancellation or Refund

    To request a cancellation or refund, contact hello@localsurance.com with your company name and policy details. We will review your request in accordance with the applicable policy terms and issuing carrier requirements. Refund eligibility and amount, if any, will depend on those terms.

    3. Review and Processing

    Submitting a request does not guarantee that a cancellation or refund will be available. We may request additional information when reasonably necessary to identify the relevant enrollment or payment and complete our review. Any approved refund will be returned to the original payment method. The time required for a refund to appear may vary depending on the payment provider and financial institution.

    4. Contact

    If you have questions about a cancellation or refund, email hello@localsurance.com, call +1 (530) 702-9733, or write to 1787 Franklin Street, Berkeley, CA 94702.